Authors
Carmen Jaca, Elisabeth Viles, Ricardo Mateo, Javier Santos
Publication date
2012/2/24
Journal
The TQM Journal
Volume
24
Issue
2
Pages
142-154
Publisher
Emerald Group Publishing Limited
Description
The purpose of this paper is twofold: to evaluate the importance of the factors reported in the literature as enablers of Continuous Improvement (CI) programmes and to determine the perception of managers of different companies in the Basque Country and Navarre (Spain) regarding the relevance of these factors to their improvement programmes.
Scholar articles
C Jaca, E Viles, R Mateo, J Santos - The TQM Journal, 2012