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Notions  of  competency  have  dominated  the  computer  education  literature, and have underpinned Competency‐Based Training (CBT) in information technology at all levels of education and training. The emergence of counter‐narratives underpinned by the capability movement, have as yet had minimal impact on practice in computer education. New discourses in educational theory and practice which are founded on non‐linear approaches to learning and teaching provide added impetus to engage in the competency/capability debate, and re‐examine our approaches to computer education. This paper explores complexity theories and demonstrates how complexity's pedagogical implications can lead to new models for understanding computer learning and teaching. A new model for conceptualising end‐user computer education is presented that was derived from a three‐year action research …