Authors
Tanja Manser, Simon Foster, Stefan Gisin, Dalit Jaeckel, Wolfgang Ummenhofer
Publication date
2010/12/1
Journal
Quality and Safety in Health Care
Volume
19
Issue
6
Pages
e44-e44
Publisher
BMJ Publishing Group Ltd
Description
Background
Effective handoff practices (ie, mechanisms for transferring information, responsibility and authority) are critical to ensure continuity of care and patient safety.
Objective
This study aimed to develop a rating tool (self-rating and external rating) for handoff quality that goes beyond mere information transfer.
Methods
The rating tool was piloted during 126 patient handoffs performed in three different clinical settings in a tertiary care hospital: (1) paramedic to emergency room staff, (2) anaesthesia care provider to postanaesthesia care unit (PACU) and (3) PACU nurse to ward nurse.
Results
We identified three factors (information transfer, shared understanding, working atmosphere) predicting handoff quality.
Conclusions
This study provides insights into the multidimensional concept of handoff quality. Our rating tool is feasible and comprehensive by including not only characteristics of the information process but …
Total citations
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Scholar articles
T Manser, S Foster, S Gisin, D Jaeckel, W Ummenhofer - Quality and Safety in Health Care, 2010