Authors
Yvonne Pfeiffer, Tanja Manser, Theo Wehner
Publication date
2010/12/1
Source
Quality and Safety in Health Care
Volume
19
Issue
6
Pages
e60-e60
Publisher
BMJ Publishing Group Ltd
Description
Background
Incident reporting systems are widely considered effective instruments for learning from incidents. However, research shows that many incidents are not reported by healthcare providers.
Objective
The lack of theoretical foundation in research on barriers to and motivators for incident reporting is addressed in this article, and a psychological framework of antecedents to staff's motivation (not) to report incidents is proposed.
Framework development
Concepts relevant for clinicians' motivation to report incidents were identified in psychological literature. Additionally, a literature review was conducted to extract barriers to incident reporting and cluster them into thematic groups. Barriers and motivators influencing clinicians' willingness to report were integrated and identified as an indicator for actual reporting behaviour.
Conclusions
The proposed framework provides a basis for guiding future empirical studies …
Total citations
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