Authors
Theresa A Pardo, Anthony M Cresswell, Fiona Thompson, Jing Zhang
Publication date
2006/12
Journal
Information Technology and Management
Volume
7
Pages
293-313
Publisher
Kluwer Academic Publishers
Description
The success of information system development involving multi-organizational collaboration can depend heavily on effective knowledge sharing across boundaries. This paper reports on a comparative examination of knowledge sharing in two separate networks of public sector organizations participating in information technology innovation projects in New York State. As is typical of innovations resulting from recent government reforms, the knowledge sharing in these cases is a critical component of the information system development, involving a mix of tacit, explicit, and interactional forms of sharing across organizational boundaries. In one case the sharing is among state agencies and in the other across state and local government agencies. Using interviews, observations and document analysis, the longitudinal case studies follow knowledge sharing and other interactions in the interorganizational …
Total citations
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Scholar articles
TA Pardo, AM Cresswell, F Thompson, J Zhang - Information Technology and Management, 2006