Authors
Laurenz L Meier, Norbert K Semmer
Publication date
2013/8/1
Journal
European Journal of Work and Organizational Psychology
Volume
22
Issue
4
Pages
461-475
Publisher
Routledge
Description
The goal of the present research was to examine antecedents of uncivil behaviour towards coworkers and supervisors. Based on Spector's model (e.g., Spector & Fox, 2005a), we investigated the role of work characteristics (lack of reciprocity in the relationship with one's organization), personality (narcissism), and work-related anger simultaneously. We predicted that anger mediates the relationship between lack of reciprocity and incivility, and that this mediation is particularly strong among narcissistic employees (moderated mediation). As predicted, in our sample of 197 employees, anger—at least partially—mediated the relationship between lack of reciprocity and incivility. Moreover, this indirect effect was stronger among narcissists. Results further showed that narcissism moderated the first part (lack of reciprocity → anger) but not the second part (anger → incivility) of the mediation chain. Examining both …
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