Authors
Martin Gargiulo, Gokhan Ertug, Charles Galunic
Publication date
2009/6/1
Journal
Administrative Science Quarterly
Volume
54
Issue
2
Pages
299
Publisher
SAGE Publications
Description
This paper argues that the effect of dense social ties, or network closure, on a knowledge worker's performance depends on the predominant role this worker plays with his or her exchange partners in the relationships affected by that closure. Using data on informal exchanges among investment bankers in the equities division of a large financial services firm operating in Europe, Asia-Pacific, Africa, and the Americas in 2001, we find that network closure in relationships in which the banker acts as an acquirer of information increases his or her performance, whereas closure in relationships in which the banker acts as a provider of information decreases it. We also find that these effects are moderated by the bankers' ability to employ alternative means (such as formal authority) to induce the cooperation of exchange partners in their acquirer role, as well as by the extent to which the bankers can benefit from being free …
Total citations
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