Authors
Zheng Xiang, Dan Wang, Joseph T O'Leary, Daniel R Fesenmaier
Publication date
2015
Journal
Journal of Travel Research
Volume
54
Issue
4
Pages
511-527
Publisher
Sage Publications
Description
The influence of the Internet on our social and economic life is well documented. However, few studies have been conducted to assess how travelers have adapted to the Internet over time. Using a series of national surveys conducted over the past 6 years (2007–2012), this study describes important changes taking place in the use of the Internet by American travelers. The results point to a number of key trends in travelers’ use of the Internet and suggest that there is a growing “bifurcation” between traditional online travelers, that is, those who use the Internet for standard travel products and those who are beginning to adopt alternative channels and products in search of deeper and more authentic experiences. This article discusses several important implications of these trends for both research and practice.
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