Authors
Lotte Bøgh Andersen, Nicolai Kristensen, Lene Holm Pedersen
Publication date
2011/6/2
Journal
11th Public Management Research Association Conference, The Maxwell School of Citizenship and Public Affairs, Syracuse University, USA
Pages
2-4
Description
Many governments have started to track and measure strategic goals, targets and achievements (Brudney, Hebert and Wright 1999; Moynihan 2008), and these systems have been conceptionalized as performance information and carefully studied as such (Moynihan 2008 & 2010). Performance information does, however, often require that individual employees document their work, and documentation requirements can be seen as command systems which may affect worker motivation and performance. Command systems implement directives for agent behavior which are monitored and ultimately sanctioned, and it is highly relevant to investigate how individual workers react (in terms of both motivation and behavior), when they are required to document their time and work efforts.
Total citations
201120122013201420151432
Scholar articles
LB Andersen, N Kristensen, LH Pedersen - … Association Conference, The Maxwell School of …, 2011