Prikaz članka

Higher education around the world is undergoing a process marked by significant changes in educational demand and educational supply and they are in a position to find solutions to problems arising from the various specific needs of the end users of their services, respectively current and future students. The emergence of privately owned versus state-owned higher education institutions has led to fierce competition in the higher education market. In such a highly competitive environment, where students have many options available, higher education institutions must carefully analyze the factors that affect student satisfaction and lead to attracting new and retaining existing students. This study is designed to to analyze is possible to explain the variance of student’s satisfaction with faculty by the influence of satisfaction with communication with professors and to determine if there is a correlation and what direction between satisfaction with communication with professors and re-enrollment attitude of the same study. Students’ responses were measured through an adapted questionnaire based on the Likert scale from 1 to 7. The research sample includes 414 students from the public and private higher education institutions. The results of the regression analysis revealed a significant and positive impact of students' satisfaction with communication with professors on their satisfaction with faculty. A small positive correlation between satisfaction with communication with professors and re-enrollment attitude of the same study was calculated.