Authors
Giorgio Bruno, Frank Dengler, Ben Jennings, Rania Khalaf, Selmin Nurcan, Michael Prilla, Marcello Sarini, Rainer Schmidt, Rito Silva
Publication date
2011/6
Journal
Journal of Software Maintenance and Evolution: Research and Practice
Volume
23
Issue
4
Pages
297-326
Publisher
John Wiley & Sons, Ltd.
Description
Business Process Management is called agile when it is able to react quickly and adequately to internal and external events. Agile Business Process Management requires putting the life cycle of business processes on a new paradigm. It is advocated in this paper that social software allows us to satisfy the key requirements for enabling agile BPM by applying the four features of social software: weak ties, social production, egalitarianism and mutual service provision. Organizational and semantic integration and responsiveness (of the business processes engineering, execution and management activities) have been identified as the main requirements for implementing an agile BPM life cycle. Social software may be used in the BPM life cycle in several manners and using numerous approaches. This paper presents seven among them and then analyzes the ‘support’ effects between those approaches and the …
Total citations
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Scholar articles
G Bruno, F Dengler, B Jennings, R Khalaf, S Nurcan… - Journal of Software Maintenance and Evolution …, 2011