Authors
Sultan M Al-Daihani, Alan Abrahams
Publication date
2018/3/1
Journal
The Journal of Academic Librarianship
Volume
44
Issue
2
Pages
216-225
Publisher
JAI
Description
This research analyzed a dataset of academic libraries' posts on Facebook. It applied a text and data analytics approach to a dataset collected from the Facebook posts of academic libraries at the top 100 English-speaking universities, as listed by the 2014 Shanghai World University Rankings. The dataset is from a two-year posting history of 18,333 unique posts, 113,621 likes, and 3401 comments. Less than a quarter of the libraries had more than 2000 post-related likes, and only seven received more than 100 comments on their postings. Content analysis identified the most prevalent single word (unigrams), bigrams (two-word sequences), and trigrams (three-word sequences) in high and low engagement content. Semantic analysis identified the semantic categories for posts with high and low engagement. The findings can assist academic libraries in their social media strategies for engagement, marketing, and …
Total citations
20182019202020212022202320242691712123
Scholar articles
SM Al-Daihani, A Abrahams - The Journal of Academic Librarianship, 2018