Authors
Amary Mey, Kathy Knox, Fiona Kelly, Andrew K Davey, Jane Fowler, Laetitia Hattingh, Jasmina Fejzic, Denise McConnell, Amanda J Wheeler
Publication date
2013/12
Journal
The Patient-Patient-Centered Outcomes Research
Volume
6
Pages
281-289
Publisher
Springer International Publishing
Description
Background
Trusting relationships between mental health consumers and health care providers are critical in the management and recovery process. Although community pharmacy staff are well placed to form relationships with mental health consumers and carers, little is known about the existence, nature or significance of consumer–staff relationships.
Objectives
The aim of this study was to explore mental health consumers’ and carers’ perceptions of community pharmacy services, and describe the nature of their relationships with pharmacy staff.
Methods
Focus groups and semi-structured interviews were conducted with a convenience sample of 74 mental health consumers or carers who self-selected into the study. Thematic analysis was undertaken to explore participants’ perspectives …
Scholar articles
A Mey, K Knox, F Kelly, AK Davey, J Fowler, L Hattingh… - The Patient-Patient-Centered Outcomes Research, 2013