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This study seeks to develop a characteristic and financial profile of controllers in the hospitality industry. It also examines the differences in profiles between female and male controllers, as well as, hotel and club controllers.

Data was collected as part of a biennium survey of the Hospitality Financial and Technology Professionals (HFTP) membership. The survey collects data on compensation, benefits, job characteristics, and demographics.

On average, the 2004 projected salary for hospitality controllers is over $80,000. Female controllers get paid less than male controllers and while there are some minor differences between these two groups they may not be enough to explain the disparity in pay. The results of this study also suggest that the hotel industry pays better than the club industry; however, differences in these two segments may explain some of the …