Authors
Kristin J Behfar, Randall S Peterson, Elizabeth A Mannix, William MK Trochim
Publication date
2008/1
Journal
Journal of applied psychology
Volume
93
Issue
1
Pages
170
Publisher
American Psychological Association
Description
[Correction Notice: An erratum for this article was reported in Vol 93 (2) of Journal of Applied Psychology (see record 2008-02855-019). Figure 2 on p. 184 (Theoretical Contributions section) is missing information about the numbers of teams and statements for the two groups using particularlistic strategies. For the decreasing and consistently low performance/decreasing and consistently low satisfaction group, there were 14 teams and 40 statements; for the decreasing and consistently low performance/increasing and consistently high satisfaction group, there were 11 teams and 46 statements.] This article explores the linkages between strategies for managing different types of conflict and group performance and satisfaction. Results from a qualitative study of 57 autonomous teams suggest that groups that improve or maintain top performance over time share 3 conflict resolution tendencies:(a) focusing on the …
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