Authors
Lucia García-Carrión, Salvador Del Barrio-García, Francisco Muñoz-Leiva, Lucia Porcu
Publication date
2023/3
Journal
Journal of Hospitality and Tourism Management
Volume
55
Pages
78-90
Publisher
Elsevier B.V.
Description
Social networks are a source of competitive advantage for destination management organizations (DMOs) in promoting user-generated content. In the online environment, the generational cohort to which the user belongs significantly determines their motivations, preferences, and behaviors. Against this backdrop, and in context of culinary tourism, the present work aims to: (1) examine the degree of congruence between the messages that tourist receives from DMOs and other tourists through social network comments affects their attention and affective responses; (2) analyze the effect of generational cohort on user responses; (3) investigate the differences in gastronomy-related messages between generational cohorts according to different levels of congruence. An eye-tracking experiment is conducted to manipulate message congruence (high vs. low) and user's generational cohort (Millennials vs. Generation Z …
Total citations
2022202320241419
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