Authors
Hanna Krasnova, Natasha F Veltri, Nicole Eling, Peter Buxmann
Publication date
2017/12/1
Journal
The Journal of Strategic Information Systems
Volume
26
Issue
4
Pages
261-284
Publisher
North-Holland
Description
Organizations increasingly use social media and especially social networking sites (SNS) to support their marketing agenda, enhance collaboration, and develop new capabilities. However, the success of SNS initiatives is largely dependent on sustainable user participation. In this study, we argue that the continuance intentions of users may be gender-sensitive. To theorize and investigate gender differences in the determinants of continuance intentions, this study draws on the expectation-confirmation model, the uses and gratification theory, as well as the self-construal theory and its extensions. Our survey of 488 users shows that while both men and women are motivated by the ability to self-enhance, there are some gender differences. Specifically, while women are mainly driven by relational uses, such as maintaining close ties and getting access to social information on close and distant networks, men base …
Total citations
20172018201920202021202220232024219254661737550
Scholar articles
H Krasnova, NF Veltri, N Eling, P Buxmann - The Journal of Strategic Information Systems, 2017