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There has been a continuous downfall in equipping the Primary Health Centres (PHCs) with infrastructure, facilities, and workforce to provide basic minimum primary healthcare services to the underserved population in the Indian context. The main goal of this research is to look at the infrastructure and manpower in a sample of PHCs in the Kanpur district of Uttar Pradesh, India. The interview template exclusively for Product-Service System (PSS) by Singapore University of Technology and Design-Massachusetts Institute of Technology (SUTD-MIT) was used to study randomly selected samples of 51 PHCs. The data were examined using the Indian Public Health Standards (IPHS) of the Indian government. Some of the key findings included the lack of workforce and their commitment, shortage of space, electricity, and water supply. To find a solution for the found lacunae, this article also discusses about the …