Authors
Kunal Gaurav, Aishwarya Suraj Ray
Publication date
2020
Journal
Sumedha Journal of Management
Volume
9
Issue
1
Pages
41-51
Publisher
A. KOTISHWAR
Description
Over the past two decades, marketing has made a paradigm shift from the traditional approach to the digital approach. The single biggest event that has affected marketing in the last two decades is the mass adoption of the internet into everyday life. Our generation is experiencing a digital transformation. Digital marketing is changing the market every second. The way customers buy products now is very different from how they used to buy in the past. Customers are now educated, smart, and exposed to different platforms where they can get information about any product in a fraction of seconds. Businesses have been quick to realize how critically important it is to build their online presence for creating brand awareness, generating business, and also to exist in this highly competitive market. Social Media is playing a critically Significant part in the buyer's journey as social media advertising influences customers at …
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