Authors
Nikolay Chichkanov, Ian Miles, Veronika Belousova
Publication date
2021/6/11
Journal
The Service Industries Journal
Volume
41
Issue
7-8
Pages
489-511
Publisher
Routledge
Description
Knowledge-intensive business services (KIBS) significantly contribute to the economic growth and competitive advantage of emerging markets, including Silk Road countries. KIBS are not only intermediaries that transfer knowledge through the economy but are also innovators themselves. This paper aims to explore how major innovation drivers influence the implementation of innovation in KIBS. Using a sample of 519 KIBS enterprises from Russia, the results show that human capital increases the implementation of technological innovation, while the link between standardisation and technological innovations is non-linear (an inverted U-shaped). In addition, the multiregional branch network promotes the implementation of all types of innovation, while advertising investments enhance the implementation of technological and marketing ones. These results help to provide some practical suggestions for both …
Total citations
202020212022202320243920138
Scholar articles
N Chichkanov, I Miles, V Belousova - The Service Industries Journal, 2021