Authors
Dilek Cetindamar, Kirsty Kitto, Mengjia Wu, Yi Zhang, Babak Abedin, Simon Knight
Publication date
2022/1/13
Journal
IEEE transactions on engineering management
Volume
71
Pages
810-823
Publisher
IEEE
Description
This article aims to understand the definition and dimensions of artificial intelligence (AI) literacy. Digital technologies, including AI, trigger organizational affordances in workplaces, yet few studies have investigated employees’ AI literacy. This article uses a bibliometrics analysis of 270 articles to explore the meaning of AI literacy of employees in the extant literature. Descriptive statistics, keyword co-occurrence analysis, and a hierarchical topic tree are employed to profile the research landscape and identify the core research themes and relevant papers related to AI literacy's definition, dimensions, challenges, and future directions. Findings highlight four sets of capabilities associated with AI literacy, namely technology-related, work-related, human-machine-related, and learning-related capabilities, pointing also to the importance of operationalizing AI literacy for non AI professionals. This result contributes to the …
Total citations
20212022202320241102537
Scholar articles
D Cetindamar, K Kitto, M Wu, Y Zhang, B Abedin… - IEEE transactions on engineering management, 2022