Authors
Muneera Bano, Didar Zowghi, Alessio Ferrari, Paola Spoletini, Beatrice Donati
Publication date
2019/9/1
Journal
Requirements Engineering
Volume
24
Pages
259-289
Publisher
Springer London
Description
Interviews are the most widely used elicitation technique in requirements engineering (RE). However, conducting a requirements elicitation interview is challenging. The mistakes made in design or conduct of the interviews can create problems in the later stages of requirements analysis. Empirical evidence about effective pedagogical approaches for training novices on conducting requirements elicitation interviews is scarce. In this paper, we present a novel pedagogical approach for training student analysts in the art of elicitation interviews. Our study is conducted in two parts: first, we perform an observational study of interviews performed by novices, and we present a classification of the most common mistakes made; second, we utilize this list of mistakes and monitor the students’ progress in three set of interviews to discover the individual areas for improvement. We conducted an empirical study …
Total citations
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