Authors
Zhengyi Ma, Zhicheng Dou, Yutao Zhu, Hanxun Zhong, Ji-Rong Wen
Publication date
2021/7/11
Book
Proceedings of the 44th international ACM SIGIR conference on research and development in information retrieval
Pages
555-564
Description
Personalized chatbots focus on endowing chatbots with a consistent personality to behave like real users, give more informative responses, and further act as personal assistants. Existing personalized approaches tried to incorporate several text descriptions as explicit user profiles. However, the acquisition of such explicit profiles is expensive and time-consuming, thus being impractical for large-scale real-world applications. Moreover, the restricted predefined profile neglects the language behavior of a real user and cannot be automatically updated together with the change of user interests. In this paper, we propose to learn implicit user profiles automatically from large-scale user dialogue history for building personalized chatbots. Specifically, leveraging the benefits of Transformer on language understanding, we train a personalized language model to construct a general user profile from the user's historical …
Total citations
20212022202320246152127
Scholar articles
Z Ma, Z Dou, Y Zhu, H Zhong, JR Wen - Proceedings of the 44th international ACM SIGIR …, 2021