Authors
Preetha Chatterjee, Kostadin Damevski, Nicholas A Kraft, Lori Pollock
Publication date
2021/7/23
Journal
ACM Transactions on Software Engineering and Methodology (TOSEM)
Volume
30
Issue
4
Pages
1-28
Publisher
ACM
Description
Software engineers are crowdsourcing answers to their everyday challenges on Q&A forums (e.g., Stack Overflow) and more recently in public chat communities such as Slack, IRC, and Gitter. Many software-related chat conversations contain valuable expert knowledge that is useful for both mining to improve programming support tools and for readers who did not participate in the original chat conversations. However, most chat platforms and communities do not contain built-in quality indicators (e.g., accepted answers, vote counts). Therefore, it is difficult to identify conversations that contain useful information for mining or reading, i.e., conversations of post hoc quality. In this article, we investigate automatically detecting developer conversations of post hoc quality from public chat channels. We first describe an analysis of 400 developer conversations that indicate potential characteristics of post hoc quality …
Total citations
202020212022202320241555
Scholar articles
P Chatterjee, K Damevski, NA Kraft, L Pollock - ACM Transactions on Software Engineering and …, 2021