Authors
Alexander Keller, Heiko Ludwig
Publication date
2003/3
Journal
Journal of Network and Systems Management
Volume
11
Pages
57-81
Publisher
Kluwer Academic Publishers-Plenum Publishers
Description
We describe a novel framework for specifying and monitoring Service Level Agreements (SLA) for Web Services. SLA monitoring and enforcement become increasingly important in a Web Service environment where enterprise applications and services rely on services that may be subscribed dynamically and on-demand. For economic and practical reasons, we want an automated provisioning process for both the service itself as well as the SLA managment system that measures and monitors the QoS parameters, checks the agreed-upon service levels, and reports violations to the authorized parties involved in the SLA management process. Our approach to these issues is presented in this paper. The Web Service Level Agreement (WSLA) framework is targeted at defining and monitoring SLAs for Web Services. Although WSLA has been designed for a Web Services environment, it is applicable as well …
Total citations
200220032004200520062007200820092010201120122013201420152016201720182019202020212022202320244343660809710311311810199971088457643426231718133
Scholar articles