Authors
Zixuan Liu, Gaurush Hiranandani, Kun Qian, Edward W Huang, Yi Xu, Belinda Zeng, Karthik Subbian, Sheng Wang
Publication date
2023/10/21
Book
Proceedings of the 32nd ACM International Conference on Information and Knowledge Management
Pages
1523-1533
Description
Developing text mining approaches to mine aspects from customer reviews has been well-studied due to its importance in understanding customer needs and product attributes. In contrast, it remains unclear how to predict the future emerging aspects of a new product that currently has little review information. This task, which we named product aspect forecasting, is critical for recommending new products, but also challenging because of the missing reviews. Here, we propose ForeSeer, a novel textual mining and product embedding approach progressively trained on temporal product graphs for this novel product aspect forecasting task. ForeSeer transfers reviews from similar products on a large product graph and exploits these reviews to predict aspects that might emerge in future reviews. A key novelty of our method is to jointly provide review, product, and aspect embeddings that are both time-sensitive and …
Scholar articles
Z Liu, G Hiranandani, K Qian, EW Huang, Y Xu, B Zeng… - Proceedings of the 32nd ACM International …, 2023