Authors
Trevor Hassall, John Joyce, Roger Ottewill, José Arquero, José Donoso
Publication date
2000/3/1
Journal
Education+ Training
Volume
42
Issue
2
Pages
93-100
Publisher
MCB UP Ltd
Description
Distinguishes between communication apprehension (CA), the fear of actually communicating, and communication development, the ability to maintain and improve performance as a communicator. Indicates that CA needs to be addressed before progress can be made in developing the communication skills of graduates to which employers attach considerable importance. Reports the results of a study comparing levels of CA amongst business and accounting students in the UK and Spain, which confirm the high levels of CA found in North American students but also indicate differences which may be due to cultural and other factors. Considers implications of findings for curriculum design and staff development.
Total citations
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Scholar articles
T Hassall, J Joyce, R Ottewill, J Arquero, J Donoso - Education+ Training, 2000