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The multichannel Kondo model exhibits non-Fermi-liquid behavior in the overscreened case, when the number of channels, k, is greater than twice the size of the impurity spin, s. We show that, for overscreening, exchange anisotropy is irrelevant at the low-temperature fixed point for s= 1/2 or s= k/2-1/2, but relevant for all other values of s. However, an external field or channel asymmetry is relevant, producing crossover to Fermi-liquid fixed points with different phase shifts for each spin in the first case and for each channel in the second. These results are elucidated by explicit comparison of analytic finite-size spectra derived from conformal field theory with those obtained from numerical renormalization-group calculations. The relevance of the results (for k= 2 and s= 1/2) to the quadrupolar Kondo Hamiltonian (which has been proposed as a model for many uranium-based heavy-fermion materials) will be briefly …