Authors
Sofa D Alfian, Jihan A Sania, Dzulfah Q Aini, Qisty A Khoiry, Meliana Griselda, Yudisia Ausi, Neily Zakiyah, Irma M Puspitasari, Auliya A Suwantika, Mariska Mahfud, Saktian Aji, Rizky Abdulah, Angelos P Kassianos
Publication date
2024/5/21
Journal
BMC Medical Informatics and Decision Making
Volume
24
Issue
1
Pages
130
Publisher
BioMed Central
Description
Background
In Indonesia, the adoption of telepharmacy was propelled by the COVID-19 pandemic, prompting the need for a user-friendly application to support both the general population and pharmacists in accessing healthcare services. Therefore, this study aimed to evaluate usability and user feedback of a pioneering telepharmacy application known as Tanya Obat (translating to “Ask about Medications”) in Indonesia, from the perspectives of the general population and pharmacists.
Methods
A mixed-methods sequential study was conducted with the early-stage Tanya Obat application in Bandung City. Participants, including the general population and pharmacists, were instructed to use the application for a week. Questionnaires for the general population and pharmacists were distributed from March to May and February to June 2023, respectively. The System Usability Scale questionnaire was adopted to …
Scholar articles
SD Alfian, JA Sania, DQ Aini, QA Khoiry, M Griselda… - BMC Medical Informatics and Decision Making, 2024