Authors
Pablo Ruiz-Palomino, Pablo Zoghbi-Manrique-de-Lara
Publication date
2020/8/1
Journal
International Journal of Hospitality Management
Volume
89
Pages
102537
Publisher
Pergamon
Description
Workplace creativity is critical to stay ahead in the current competitive hospitality industry. Recent research has suggested that servant leadership fosters creativity. However, there is a lack of research into the mechanisms and situations that make this link possible. This paper examines (1) employee servant attitude as a mediator in the servant leadership–employee creativity relationship, and (2) the role of intrinsic motivation in both the direct and the mediated relationship. Using structural equation modeling to analyze a sample of 259 hotel employees in Spain, we found that servant attitude is one of the mechanisms servant leaders use to foster creativity, and that this mediating role of servant attitude is strengthened as employee intrinsic motivation increases. However, when intrinsic motivation decreases, the mediation reverts and the leadership–employee creativity relationship becomes significant again. New …
Total citations
2020202120222023202411519388
Scholar articles
P Ruiz-Palomino, P Zoghbi-Manrique-de-Lara - International Journal of Hospitality Management, 2020