Authors
Sharon Chen, Sebastian Doerr, Jon Frost, Leonardo Gambacorta, Hyun Song Shin
Publication date
2023/4/1
Journal
Journal of Financial Intermediation
Volume
54
Pages
101026
Publisher
Academic Press
Description
Can fintech close the gender gap in access to financial services? Using novel survey data for 28 countries, this paper finds a large and ubiquitous ‘fintech gender gap’: while 29% of men use fintech products, only 21% of women do. This difference exceeds the gender gap in bank account ownership at traditional financial institutions. While country characteristics and individual-level controls explain about a third of the fintech gender gap, the residual gap declines by 60% when accounting for gender differences in the willingness to use new financial technology, the suitability of fintech products, and the willingness to use fintech entrants if they offer cheaper products. The paper concludes by discussing drivers of differences in attitudes and implications for policy to foster financial inclusion with new technology.
Total citations
20202021202220232024216303532
Scholar articles
S Chen, S Doerr, J Frost, L Gambacorta, HS Shin - Journal of Financial Intermediation, 2023