Authors
Andrei Hagiu, Bruno Jullien
Publication date
2011/6
Journal
The RAND Journal of Economics
Volume
42
Issue
2
Pages
337-362
Publisher
Blackwell Publishing Inc
Description
We analyze the incentives to divert search for an information intermediary who enables buyers (consumers) to search affiliated sellers (stores). We identify two original motives for diverting search (i.e., inducing consumers to search more than they would like): (i) trading off higher total consumer traffic for higher revenues per consumer visit; and (ii) influencing stores’ choices of strategic variables (e.g., pricing). We characterize the conditions under which there would be no role for search diversion as a strategic instrument for the intermediary, thereby showing that it occurs even when the contracting space is significantly enriched. We then discuss several applications related to online and brick‐and‐mortar intermediaries.
Total citations
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