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The notion of a neutrosophic quadruple BCK/BCI-number is considered, and a neutrosophic quadruple BCK/BCI-algebra, which consists of neutrosophic quadruple BCK/BCI-numbers, is constructed. Several properties are investigated, and a (positive implicative) ideal in a neutrosophic quadruple BCK-algebra and a closed ideal in a neutrosophic quadruple BCI-algebra are studied. Given subsets A and B of a BCK/BCI-algebra, the set NQ(A,B), which consists of neutrosophic quadruple BCK/BCI-numbers with a condition, is established. Conditions for the set NQ(A,B) to be a (positive implicative) ideal of a neutrosophic quadruple BCK-algebra are provided, and conditions for the set NQ(A,B) to be a (closed) ideal of a neutrosophic quadruple BCI-algebra are given. An example to show that the set {0˜} is not a positive implicative ideal in a neutrosophic quadruple BCK-algebra is provided, and conditions for the set {0˜} to be a positive implicative ideal in a neutrosophic quadruple BCK-algebra are then discussed.