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The role of trust in the relationship between quality factors and customer satisfaction in mobile banking: a conceptual framework

Authors

Muna Abdi Yousuf, Eta Bte Wahab

Publication date

2017

Journal

The Social Sciences

Volume

12

Issue

4

Pages

712-718

Total citations

20182019202020212022202320243 4 5 4 5 1 1

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The role of trust in the relationship between quality factors and customer satisfaction in mobile banking: a conceptual framework

MA Yousuf, EB Wahab - The Social Sciences, 2017

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