Authors
Raffaele Conforti, Massimiliano De Leoni, Marcello La Rosa, Wil MP Van Der Aalst
Publication date
2013
Conference
Advanced Information Systems Engineering: 25th International Conference, CAiSE 2013, Valencia, Spain, June 17-21, 2013. Proceedings 25
Pages
116-132
Publisher
Springer Berlin Heidelberg
Description
This paper proposes a technique that supports process participants in making risk-informed decisions, with the aim to reduce the process risks. Risk reduction involves decreasing the likelihood and severity of a process fault from occurring. Given a process exposed to risks, e.g. a financial process exposed to a risk of reputation loss, we enact this process and whenever a process participant needs to provide input to the process, e.g. by selecting the next task to execute or by filling out a form, we prompt the participant with the expected risk that a given fault will occur given the particular input. These risks are predicted by traversing decision trees generated from the logs of past process executions and considering process data, involved resources, task durations and contextual information like task frequencies. The approach has been implemented in the YAWL system and its effectiveness evaluated. The …
Total citations
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Scholar articles
R Conforti, M De Leoni, M La Rosa… - … : 25th International Conference, CAiSE 2013, Valencia …, 2013