Authors
Graham Cuskelly, Tracy Taylor, Russell Hoye, Simon. Darcy
Publication date
2006
Journal
Sport Management Review
Volume
9
Issue
2
Pages
141-163
Description
This study used a human resource management (HRM) approach to examine the efficacy of volunteer management practices in predicting perceived problems in volunteer retention. Participants were a sample of 375 Australian Rugby Union clubs from across the country. Confirmatory factor analysis was used to examine the properties of a hypothesised reflective measurement model with seven volunteer management constructs (planning, recruitment, screening, orientation, training and support, performance management, and recognition). The efficacy of volunteer management practices was tested using regression analysis.
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