Authors
RUSSELL Hoye, Graham Cuskelly
Publication date
2009
Source
People and work in events and conventions: A research perspective
Pages
171-180
Publisher
CABI
Description
This chapter explores the motives and involvement of event volunteers and behavioural aspects of event volunteering. A review of literature shows that the core concepts of volunteer motives, satisfaction, commitment and retention are interrelated and that they have important implications for the management of volunteers in sport events of varying scale and complexity. It is important to note that the majority of volunteers involved in special events (including sport events) conducted on a regular or annual basis in the same locale are repeat volunteers. In addition, because these volunteers are usually sourced from organizations related to the event organization through the social networks of previous volunteers or from prior participants, a 'combination of targeted recruitment and planned training' may substantially increase the effectiveness and efficiency of volunteer recruitment efforts for repeat sport events. In …
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