Authors
Stefan Morana, Silvia Schacht, Ansgar Scherp, Alexander Maedche
Publication date
2017/5/1
Source
Decision Support Systems
Volume
97
Pages
31-42
Publisher
North-Holland
Description
Guidance design features in information systems are used to help people in decision-making, problem solving, and task execution. Various information systems instantiate guidance design features, which have specifically been researched in the field of decision support systems for decades. However, due to the lack of a common conceptualization, it is difficult to compare the research findings on guidance design features from different literature streams. This article reviews and analyzes the work of the research streams of decisional guidance, explanations, and decision aids conducted in the last 25 years. Building on and grounded by the analyzed literature, we theorize an integrated taxonomy on guidance design features. Applying the taxonomy, we discuss existing empirical results, identify effects of different guidance design features, and propose opportunities for future research. Overall, this article contributes to …
Total citations
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Scholar articles
S Morana, S Schacht, A Scherp, A Maedche - Decision Support Systems, 2017
S Morana, S Schacht, A Scherp, A Maedche - Decision Support Systems, 2017