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Through 26 face-to-face parental supervised discussions with children (9–14 years of age) at various 4/5 star hotels in Australia from 2009–14, four themes were explored: food and family dining; privacy and personal space; fun and enjoyment; socialization. The results suggest that children expect the same quality of services/facilities in hotels as they have at home, and while they recognized that some services/facilities are designed for and are more suitable for adults, they nevertheless expect equal access to services/facilities. In addition, the children also recognized that family holidays provided an opportunity to connect through shared social experiences, with their siblings and parents, but also with children from outside the family group. The key insights were: first, we may have underestimated the importance of family holidays in providing a safe space for children to raise challenging family issues not …