Authors
Keri K Stephens
Publication date
2012/5
Journal
Management Communication Quarterly
Volume
26
Issue
2
Pages
195-223
Publisher
SAGE Publications
Description
People are increasingly using their mobile devices to multitask and carry on multiple conversations in organizations. This study contributes to the growing work in multicommunication—communication practices involving technology where people conduct multiple, nearly simultaneous conversations. Through quantification of the communicative behaviors involved in the practice of multicommunicating, this study helps to operationalize this construct and, by refining measurement, contributes directly to theory development. The resulting model suggests that multicommunication in meetings consists of five major factors. While the factors of Informing, Influencing, and Supporting Others might be the most obvious functions of multicommunicating, the other two factors, Participating In Parallel Meetings and Being Available, provide additional insight into the influential role that others have in the practice of …
Total citations
201220132014201520162017201820192020202120222023202411105164612516133