Authors
Carole B Sox, Sheryl F Kline, Tena B Crews
Publication date
2014/1/1
Journal
International Journal of Hospitality Management
Volume
36
Pages
244-254
Publisher
Pergamon
Description
The purpose of this study is to identify best practices, opportunities and barriers when planning virtual and hybrid meetings for a Generation Y audience (1979–2000). Using a modified Delphi technique, an expert panel of meeting professionals completed four rounds of the Delphi to determine group common consent. The panel of experts who participated had planned traditional, virtual and hybrid meetings for associations, corporations and/or government groups. Resulting recommendations for best practices for virtual meetings included offering shorter sessions to remote participants and providing easy to use technology; opportunities included gamification and interactive components; and barriers included perception of effectiveness and attendees preoccupation with technology. For hybrid meetings, best practices included adding social networking components, and providing positive feedback to participants …
Total citations
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