Authors
Rita Coelho do Vale, Pedro Verga Matos, Jorge Caiado
Publication date
2016/1/1
Journal
Journal of Retailing and Consumer Services
Volume
28
Pages
179-188
Publisher
Pergamon
Description
This research studies the role of private labels (PLs) on consumers’ store loyalty. It offers an integrative approach that comprises several store loyalty drivers (in-store and economic factors), analyzing the role that PLs play among different types of retailers. Data were collected through an online survey. Using structural equation modeling, we run our analysis across different retail formats, assessing which factors lead to store loyalty and to what extent PLs contribute to it. Findings suggest that depending on retailers‘ market positioning, different factors contribute to loyalty and that the impact of PLs is mostly significant for medium-cost and premium supermarkets.
Total citations
20162017201820192020202120222023202468141512111454
Scholar articles
RC do Vale, PV Matos, J Caiado - Journal of retailing and consumer services, 2016