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Boosting collaborative or participatory consumption is a priority for the European Commission. It is in line with the provisions of the Europe 2020 Strategy, which proposes that consumption of goods and services should take place in accordance with smart, sustainable and inclusive growth. These have motivated us to develop an online community for collaborative consumption centered in the Senegalese community that travels by car from Europe to Africa named Teranga Go!. Carpooling relationships are based on the sense of a real existing community, social experiences among users, and connection through technology, where confidence is the key concept. To help creating values of confidence, trust and safety among the members of the Teranga Go! community, we have implemented an intelligent decision support system in the platform based on computing with words. The participants of a carpooling …