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A voice controlled room automation system that includes a speaker device situated in a guest room, a hotel automation controller operatively coupled to one or more components in the guest room, and a web service operatively coupled to the speaker device and the hotel automation controller. The web service is configured to receiving voice commands from the speaker device, process the voice command using speech recognition, interpret the voice command to determine a corresponding command for the hotel automation controller, and transmit the corresponding command to the hotel auto-mation controller. The hotel automation controller is con-figured to receive the corresponding command from the web service, and to carry out the corresponding command by interacting with one or more of the components in the room. In some cases, the hotel automation controller may be configured to initiate an …