Authors
Jie Wang, Brent W Ritchie
Publication date
2012/4/4
Journal
Safety Science
Publisher
Elsevier
Description
Crisis planning is an important strategy for developing more resilient tourism organisations. Given this, it is important to examine how managers perceive crisis planning because managers’ attitudes and perceptions may affect behavioural intentions. The objective of this study, then, is to identify the attitudes and perceptions of crisis planning behaviour held by managers in the accommodation sector in Australia, and to analyse the relationships between the belief-based measures (behavioural, normative and control beliefs), direct measures (attitudes, subjective norms, and perceived behavioural control), and behavioural intentions. At the first stage, semi-structured interviews were conducted with nine managers to discover the perceived advantages and disadvantages for implementing crisis planning, the most important people who would approve or disapprove of implementing crisis planning, and what facilitating …
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