Authors
Gilbert Owusu, Raphael Dorne, Chris Voudouris, David Lesaint
Publication date
2003
Book
Applications and Innovations in Intelligent Systems X: Proceedings of ES2002, the Twenty-second SGAI International Conference on Knowledge Based Systems and Applied Artificial Intelligence
Pages
19-31
Publisher
Springer London
Description
Accurate resource planning is critical to a company's performance and profitability. This paper describes the motivation for and the realisation of an automated resource planning system (Le. Dynamic Planner) within British Telecom. Dynamic Planner is a decision support tool to help resource managers decide how best to deploy their resources. It provides a feel for what resources are needed; how many are needed and how best they should be deployed. It also provides the framework to compare the impact of scenarios involving overtime, borrowed resources and skill move. Dynamic Planner is built atop iOpt, a Java-based optimisation toolkit for modelling and solving combinatorial problems using invariants (one-way constraints) and heuristic search methods respectively.
Total citations
200320042005200620072008200920102011201222111
Scholar articles
G Owusu, R Dorne, C Voudouris, D Lesaint - Applications and Innovations in Intelligent Systems X …, 2003