Authors
Paul Spee, Paula Jarzabkowski, Michael Smets
Publication date
2016/6
Journal
Organization Science
Volume
27
Issue
3
Pages
759-781
Publisher
Informs
Description
This paper advances understanding of the coordination of interdependence between multiple intersecting routines and its influence on the balancing of coexisting ostensive patterns. Building on a professional service routine—the deal appraisal routine—and its intersections with four related routines, we develop a dynamic framework that explains the coordination of standardization and flexibility in four ways. First, intersecting routines have shifting salience in the performance of a focal routine, and this shifting salience is enacted through professional skill and judgment. Second, each intersection amplifies pressure toward one or the other ostensive pattern thus introducing dynamism into the balancing of competing ostensive patterns. Third, professionals skillfully acknowledge these pressures from intersecting routines to orient toward one ostensive pattern and then reorient the performance of the routine toward the …
Total citations
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