Inventors
Michael Ken Minakami, Brian Hulse, Jonathan Cook, John Brian Pickering
Publication date
1997/9/16
Patent office
US
Patent number
5668854
Application number
08539983
Description
[57]' ABSTRACT
A? rst computer workstation 10 includes a voice response unit for interfacing to a telephone network. The? rst com puter workstation is attached by a communications link 18 to a second computer workstation 20, which includes a server to perform a particular voice processing function, such as text to speech, voice recognition, FAX-back, and so on. For inbound applications the? rst computer workstation forwards the incoming signal over the communications link to the server on the second computer workstation for real time processing, whilst for outbound applications, the reverse process occurs.
Total citations
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Scholar articles
MK Minakami, B Hulse, J Cook, JB Pickering - US Patent 5,668,854, 1997