Authors
HM Belal, Kunio Shirahada, Michitaka Kosaka
Publication date
2014
Book
Progressive trends in knowledge and system-based science for service innovation
Pages
273-291
Publisher
IGI Global
Description
This chapter proposes a knowledge space concept and a recursive approach to servitizing in the manufacturing industry. Manufacturing companies need to move up the value chain and compete on the basis of value delivered rather than on the basis of typical products. Therefore, more corporations are adding value to their core corporate offerings through services, which is called servitization, and the strength of service activities within the manufacturing industry (servitization) has become the main source of competitive advantage. This chapter identifies two exclusive approaches to adapting servitization in the manufacturing industry called the knowledge space concept and recursive approach, which also explains the value co-creation process with customers through integrating “B-to-B to C,” which produces a company that is a value provider.
Total citations
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Scholar articles
HM Belal, K Shirahada, M Kosaka - Progressive trends in knowledge and system-based …, 2014