Authors
Tanya McGill, Valerie Hobbs, Jane Klobas
Publication date
2003/1/1
Journal
Information Resources Management Journal (IRMJ)
Volume
16
Issue
1
Pages
24-45
Publisher
IGI Global
Description
DeLone and McLean’s (1992) model of information systems success has received much attention amongst researchers. This study provides the first empirical test of an adaptation of DeLone and McLean’s model in the user-developed application domain. The model tested was only partially supported by the data. Of the nine hypothesized relationships tested, four were found to be significant and the remainder not significant. The model provided strong support for the relationships between perceived system quality and user satisfaction, perceived information quality and user satisfaction, user satisfaction and intended use, and user satisfaction and perceived individual impact. This study indicates that user perceptions of information systems success play a significant role in the user-developed application domain. There was, however, no relationship between user developers’ perceptions of system quality and …
Total citations
200320042005200620072008200920102011201220132014201520162017201820192020202120222023202447181291819172525425156517945433038402813